Frequently Asked Questions

Q: Do you offer delivery?

A: We offer delivery in Miami-Dade and Broward counties for your convenience. Delivery fees range from $15 for most of Miami and up to $25 depending on the distance from our kitchen.

Q: How much time in advance do we need to place an order?

A: All of our sauces and dishes are made from scratch, so we ask that you give us at least 48-hours advance notice when placing an order for pick-up or delivery. If you're interested in booking us for a pasta station or a full-service buffet, we ask that you give us as much advance notice as possible to ensure that your date is available.

Q: Are plates and utensils included with delivery and pick-up orders?

A: We will gladly provide styrofoam plates, napkins, and plastic utensils at no extra charge for delivery or pick-up orders UPON REQUEST. They are not automatically included, so please be sure to let us know if you need them to be provided.

Q: Are warming units or chafing dishes included with orders?

A: We provide chafing dishes to serve food whenever we cater a full-service event such as a buffet or pasta station. However, warming units or chafing dishes are NOT provided for drop-off or pick-up orders. Reusable warming units are available for purchase and are yours to keep.

Q: When is the best time to contact you?

A: We can be reached Monday - Saturday from 9 am - 6 pm. If you would like to meet with us personally, please call to make an appointment. If you'd like to discuss an existing order, have any last minute questions, or need to make changes, please contact us no later than the day before your event.

Q: Is a deposit required?

A: We require a non-refundable deposit of $300 for all full service events, i.e. pasta stations and buffets.

Q: Do we really need 2 chefs or attendants for my pasta station or buffet?

A: We always send a minimum of 2 chefs to all our events because there is a lot of labor involved for one person to take on alone all the way from food preparation, loading the van, setting up and serving for the event, clean up and breakdown, and then returning to our location to clean up. Additionally, and more importantly, we want to ensure that we offer the best possible service and we know that having an experienced team going to each event will create a much better experience for our clients and their guests by making our service much more efficient and entertaining.

Q: Can you 'pencil us in' or 'hold a date' on the calendar for me?

A: We only hold the date or confirm a full-service event when a deposit has been received. There may be multiple quotes for the same date and we work on a first come first serve basis.

Q: Can you provide service staff and serving equipment if we order from your promotional menu specials?

A: We do not offer service staff or our serving equipment with our promotional menu specials. These packages are priced for self-service and are available for delivery or pick-up only. If you'd prefer to have us serve your guests and provide a full-setup, we'd be happy to provide a quote for a full service buffet.

Q: Do you offer equipment or party rentals?

A: No, we do not offer equipment or party rentals.

Q: Can you accommodate my dietary needs?

A: Most likely, we certainly can! Fortunately, Italian food is very versatile and most allergens or dietary restrictions can be managed. We will do our best to make menu suggestions or adjustments for the following needs: vegans, vegetarians, gluten-free, low-carb, dairy-free, kosher style, and common allergens such as seafood, nuts, and eggs. If you don't see something mentioned above, please ask us and we'll do our best to accommodate it for you.